Data Protection Policy

Y20's Privacy Policy — Your Data, Your Rights

From the moment you join y20, protecting your personal information is our highest priority. This policy clearly outlines what we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026
SSL Encryption

256-Bit Protection

No Data Sales

Not to Third Parties

Full Control

Delete Your Data

International Standards

GDPR Compliant


Our Security Commitment

How does y20 protect your privacy?

Here's how we protect your information at every level.

Industry-Standard Encryption

Y20 uses up to 256-bit SSL/TLS encryption. Every transaction and piece of personal information is fully secured in transit — no one can intercept it.

Secured Database Servers

Your data is stored on servers protected by firewalls and anti-intrusion systems. Only authorized personnel can access this data, and only for limited purposes.

You're in Full Control

On y20, you can view, correct, or delete your information. We believe the data belongs to you — y20 holds it solely to provide our services.

Sale of Data is Strictly Prohibited

Y20 will never sell your personal information to advertisers or third parties. This is a core principle — with no exceptions, under any circumstances.

Minimal Data Collection Policy

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against y20's policy.

Regular Security Audits

Y20's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed promptly.


01

What Information We Collect

Complete List of Data Collected

Y20 collects various types of information to deliver its services. We always aim to collect only what is necessary. Details are provided below:

Information provided directly by you:

  • Identity Information: Full name, date of birth, national ID number (collected during KYC verification).
  • Contact Information: Email address, mobile number, current address.
  • Financial Information: Payment method details (bKash/Nagad number). We do not store complete banking information.
  • Documents: Photos of ID documents or passport copies for KYC verification.

Automatically Collected Information:

  • Device Information: IP address, browser type, and operating system.
  • Usage Details: Pages visited, time spent, and games played.
  • Transaction Logs: Betting history, deposit, and withdrawal records.
What We Don't Collect

Y20 never stores your full credit/debit card number, bank password, or OTP. If anyone ever asks for this information, it is a scam — report it to us immediately.


02

How Your Information Is Used

Purpose & Legal Basis for Data Use

Y20 uses your information for specific purposes only. We never use data beyond what has been expressly authorized:

PurposeDescriptionLegal Basis
Account Management Registration, Login, and Account Security Contract Fulfilment
KYC Verification Identity & Age Verification Legal Obligations
Payment Processing Processing Deposits and Withdrawals Contract Fulfilment
Customer Support Troubleshooting & Assistance Legitimate Interest
Fraud Prevention Detecting Suspicious Activity Legitimate Interest
Personalized Experience Showing you relevant offers and games based on your preferences With Your Consent
Marketing Sending Promotional Messages With Your Consent
Your Options

You can unsubscribe from marketing messages at any time. This will not affect your access to y20's core services.


03

Data Sharing & Third Parties

Who We Share Data With, When, and Why

Y20 does not sell your data — that is our unwavering commitment. However, limited information is shared with trusted third parties where necessary to deliver our services:

  • Payment Processors: Services such as bKash and Nagad are used to process deposits and withdrawals. Only the payment information strictly necessary for the transaction is shared with them.
  • Game Providers: Gaming activity data is shared with providers such as Evolution and Pragmatic Play — this is essential for game operation.
  • KYC Verification Services: Specialist third parties may be engaged to assist with identity verification.
  • Legal Authorities: We are legally required to disclose information in response to valid requests from courts or regulatory authorities.
Our Third-Party Policy

Y20 only works with third parties that comply with international data protection standards. Confidentiality clauses are mandatory in every partner agreement.


04

Security Measures

Technical Measures to Protect Your Information

Y20 uses industry-leading technology to keep your data secure. Our multi-layered security framework is outlined below:

  • Transport Security: TLS 1.3 encryption is applied to all data transmissions.
  • Storage Security: All data stored in the database is AES-256 encrypted.
  • Two-Factor Verification: An additional verification step when logging into your account.
  • Firewall & DDoS Protection: Our servers are protected around the clock.
  • Access Control: Staff are granted access only to the information they need (least privilege principle).
  • Regular Audits: Penetration testing by independent security experts every six months.
Data Breach Response

In the event of a data breach, y20 will notify affected members within 72 hours and take prompt remedial action. This is both our legal and ethical responsibility.


05

Your Data Rights

Your Rights Over Your Personal Information

You have full control over your information on y20. The following rights can be exercised at any time:

You can request a copy of all information y20 holds about you at any time. We will send you a complete data report within 30 days — free of charge.

If any of your information is incorrect, you can request a correction. y20 will update it within 7 business days, subject to verification. Some details can also be updated directly from your profile settings.

After closing your account, you may request that all your data be deleted. However, transaction records must be retained for a specified period due to legal obligations.

You can ask us to limit how your information is used — for example, to opt out of marketing. This will not affect your core services on y20.

You can request a download of your data in CSV or JSON format. y20 will send the file to your email within 15 business days.
How to Exercise Your Rights

To exercise any of the rights above support@y20.runor reach us via live chat. Your request will be processed after identity verification.


06

Cookie Policy

How y20 Uses Cookies

Cookies are small files stored in your browser that help improve your experience. y20 uses three types of cookies:

Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent you from logging into the platform.


07

Data Retention Period

How Long We Retain Your Information

Y20 does not retain data beyond what is necessary. Below are the retention periods for different types of information:

Data TypeRetention PeriodReason
Account InformationFor as long as your account remains activeService Delivery
Transaction Records5 years after account closureLegal Obligations
KYC Documents3 years after account closureRegulatory Requirements
Betting History2 years after account closureDispute Resolution
Support Contact1 year after last contactService Quality Management
Analytics Data13 months after collectionAnonymous Analytics

Once the retention period ends, y20 securely deletes or anonymizes the data so that individuals can no longer be identified.


08

Privacy Contact

Contact Us for Questions and Complaints

If you have any questions about y20's Privacy Policy or wish to exercise your rights, please reach out to us through any of the following:

Privacy Email
support@y20.run
Responses may take 3–5 business days
Live Chat Support
Chat with us directly via the platform's chat button
Available 24/7
Policy Review

Y20 reviews this Privacy Policy at least once a year. Members will be notified by email of any significant changes. The date of the latest update is always shown at the top of the page.


Your data is safe — join with complete peace of mind!

Your privacy is fully protected on y20. Now that you've read our policy, start with confidence — a safe betting experience is waiting for you.

Have a Question? FAQ View or support@y20.run-এ লিখুন। নিবন্ধন করলে আমাদের Terms & Conditionswill be considered as consent.

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